Effective Date: June 25, 2026 Last Updated: June 25, 2026
Review Chief LLC (“Review Chief,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://reviewchiefllc.com (the “Site”), submit a form, contact us, purchase services, or otherwise interact with us, including by phone, email, web forms, and SMS/text messaging.
By accessing or using our Site or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Business name
Business address or service-related business information
Billing and payment information
Account details
Information submitted through contact forms, quote requests, appointment requests, surveys, chats, or other communications
We may also automatically collect certain information when you visit or interact with our Site, including:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website or traffic source
Website usage data collected through cookies, analytics, and similar technologies
2. How We Use Your Information
We may use the information we collect to:
Provide, operate, and improve our reputation management and related marketing services
Respond to inquiries, quote requests, and support requests
Set up, administer, and maintain customer accounts
Process payments and manage recurring subscriptions
Send service-related notices, account updates, and administrative communications
Send customer care, follow-up, and promotional/marketing text messages where you have provided consent
Analyze website usage, advertising performance, and customer engagement
Prevent fraud, abuse, or unauthorized use of our Site or services
Comply with legal obligations and enforce our policies, agreements, and rights
3. SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages from Review Chief, you agree that Review Chief may send you SMS/text messages related to:
customer care
support and account notifications
appointment reminders and follow-up communications
service updates
promotional and marketing messages related to our services
Message frequency may vary. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected] or 937-889-5085.
Mobile Information / SMS Consent Non-Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell your personal information. We may share your information only as reasonably necessary in the following circumstances:
A. Service Providers
We may share information with trusted third-party service providers that help us operate our business and deliver services, including providers for:
customer relationship management (CRM)
payment processing
website hosting
analytics and reporting
scheduling and communication
email and SMS delivery
automation and workflow management
These providers may access personal information only as needed to perform services on our behalf and are expected to safeguard that information appropriately.
B. Legal Compliance and Protection
We may disclose your information if required to do so by law, subpoena, court order, legal process, or governmental request, or if we believe disclosure is necessary to:
comply with applicable law
protect our rights, property, or safety
protect our customers or others
investigate fraud, abuse, or security issues
C. Business Transfers
If Review Chief LLC is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, your information may be transferred as part of that transaction.
D. With Your Consent
We may share your information when you direct us to do so or otherwise provide explicit consent.
5. Payment Processing
If you purchase services from us, your payment information may be processed by third-party payment processors. We do not store full payment card information on our own servers unless expressly stated. Payment processing is subject to the privacy policies and terms of the applicable payment processor.
6. Cookies, Tracking, and Analytics
We may use cookies, pixels, tags, and similar technologies to:
improve website performance and functionality
understand user behavior and website traffic
analyze marketing effectiveness
support remarketing and advertising efforts
You can typically control cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the Site.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
provide our services
maintain business and billing records
comply with legal, tax, and regulatory obligations
resolve disputes
enforce our agreements and policies
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to help protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
You may:
opt out of promotional emails by using the unsubscribe link in those emails
opt out of SMS/text messages by replying STOP
request access to, correction of, or deletion of your personal information by contacting us at [email protected]
We will review and respond to requests in accordance with applicable law.
10. Third-Party Links
Our Site may contain links to third-party websites, software, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site or our services after any changes are posted constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
